Privacy Policy

Last updated:

1. Data Controller

Sabolovic Guitars (sabolovic-guitars.com) is the data controller for processing on this website.
Contact: contact@sabolovic-guitars.com

2. Data We Collect

  • Form data: name, email, phone number, message, attached files.
  • Technical data: IP address, browser identifiers, pages viewed, timestamps.
  • Cookies and trackers: see Cookies.

3. Purposes and Legal Bases (GDPR)

  • Handling enquiries and quotes: performance of pre-contractual steps or a contract (GDPR art. 6-1-b).
  • Client management, invoicing, accounting: contract performance and legal obligation (art. 6-1-c).
  • Audience measurement and site improvement: consent (art. 6-1-a).
  • Site security and fraud prevention: legitimate interests (art. 6-1-f).

4. Cookies and Trackers

The site uses cookies necessary for operation. Non-essential cookies (analytics, etc.) are set only with your consent via the cookie banner. You can withdraw consent at any time by clearing cookies in your browser or via the banner settings when available.

5. Analytics

Audience measurement tools (e.g., Google Analytics) may be used with your consent. Data is anonymised whenever possible and does not directly identify you.

6. Recipients and Processors

Only authorised Sabolovic Guitars staff access personal data. Service providers (hosting, email, analytics, maintenance) may process data under our instructions and may not use it for their own purposes.

7. International Transfers

If some providers process data outside the European Economic Area, appropriate safeguards are implemented (EU Standard Contractual Clauses and additional measures where required).

8. Retention Periods

  • Prospects and enquiries: up to 3 years after last contact.
  • Client data for the duration of the business relationship, then archived as required by law.
  • Invoices and accounting records: 10 years (French Commercial Code, art. L123-22).
  • Cookies: up to 13 months for consent-based trackers.

9. Security

Reasonable technical and organisational measures protect data against loss, alteration, unauthorised access, and disclosure.

10. Your Rights

Under GDPR: access, rectification, erasure, restriction, objection, portability, and the right to withdraw consent at any time. You may lodge a complaint with your competent supervisory authority (CNIL in France).

11. How to Exercise

Email contact@sabolovic-guitars.com with your request and sufficient identification. We will reply within the statutory timeframe.

12. Changes

This policy may be updated. The update date above applies. Material changes may be announced on the website.